Faster answers and more capacity for your teams
Smart assistants handle requests, questions, and approvals faster, more accurately, and securely, without adding to your teams' workload.
Leaders in automotive, banking, and telecommunications rely on our solutions
Assistants that streamline your core processes
They support teams from HR and IT to manufacturing. They save time, reduce errors, and turn answers into concrete actions within your existing processes.
Service and back office
They handle dozens of recurring questions every day. An assistant saves time, adds new capabilities, and helps teams get the work done more effectively.
HR, IT, and finance
Simple queries slow specialists down. An assistant in MS Teams answers questions about FTE, attrition, or headcount immediately, and runs an RLS-safe export without manual intervention.
Operations and quality
Teams need clear instructions and fewer errors. An assistant prefills fields, recommends the next step, and triggers an action directly in the process.
Management
Managers need visibility and control over processes and key metrics. An assistant provides real data and shows its impact, with secure access to existing systems.
Manufacturing and maintenance
Technicians resolve faults faster and more safely. In response to a question, the system returns a specific procedure with citations, safety instructions, and a checklist.
Capacity planning
When planning people and skills, the assistant recommends the right people for a shift or project, flags expired certifications, and drafts a development plan.
A basic chatbot vs. a Smart Assistant
- Answers from the model's general knowledge and can generate unsupported answers
- Does not know your processes, products, or terminology
- Does not retain context between questions
- Gives everyone the same answer
- Weak integration, with no access to internal systems
- Only answers, never acts
- Answers from your own data and documents
- Understands your domain and your organization's context
- Keeps track of conversational context
- Adapts the answer to the user's role
- Connected to CRM, ERP, and databases
- Triggers actions subject to permissions, audit logging, and approval
Key benefits
Shorter handling times
Automating steps such as ticket updates and approvals reduces TTR and MTTR without waiting for manual intervention.
Less routine work for your teams
Assistants handle recurring questions and tasks (status, deadlines, forms) and save HR, IT, and back-office teams dozens of hours each month.
Measurable impact on KPIs
Higher deflection, better user satisfaction (CSAT/NPS), and cost savings, with A/B testing, dashboards, and an audit record of every action.
Secure automation
Assistants operate within assigned permissions, with audit trails and approvals, and integrate with Jira, ServiceNow, SQL/Power BI, and MS Teams.
From idea to production in weeks
A working prototype
A prototype assistant built using the data you provide, so the concept can be validated.
A solution using real data
Expanded content and connected data sources, ready for initial real-world use.
Full rollout
A fully working, integrated solution in production.
Proven in practice
Our AI specialists have completed more than 50 projects of varying size.
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AI Smart Assistant on AWS: personalized shopping experience
+18 % online conversions
in the first six months after deployment
Turning historical email archives into a generative AI knowledge base
70 % shorter resolution time
from 10–15 minutes to 2–3 minutesQuestions we hear most often
Where do the models and the data run?
On AWS or another cloud. In a multi-cloud setup, they can also run in your own tenant. Your data is not used to train public models.
How do you handle security for queries over the data?
Server-side NL to SQL/DAX, RLS/RBAC, auditing, and RLS-safe exports. Everyone sees only what they are authorized to access.
How can we start small?
We start with a PoC and an MVP (two to six weeks) with clear KPIs and a plan for scaling.
What data can the assistant work with?
Corporate, commercial, and product data, both static and continuously changing.
See an assistant working on your own data
In a short call, we'll propose a first use case with the fastest time to value. No obligation.