Smart Assistant

Accelerate answers. Free up capacity. Gain capabilities.

Smart assistants help you process requests, requirements, and approvals faster, more accurately, and more securely, without placing unnecessary strain on your teams.
  • Change your answers to specific steps in HR, IT, production, or operations
  • Get quick recommendations and explanations without having to search manually.
  • Make everyday decisions easier (the assistant summarizes the status of the agenda, shows options, or helps choose the appropriate next step in the process).
  • Try the SMART assistant directly on our website. 

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years of experience

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IT solutions

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IT experts

What do you get?

Within 14 days (PoC)

A functional prototype of an assistant for your data, which you provide to us for the purpose of verifying functionality

Within 30 days (MVP)

Real-world data solutions, extended content, and data sources

Within 60 days (Prod)

Fully functional and integrated solution

Assistants that streamline your key processes

Our Smart Assistants make work easier for various teams – from HR to production. They save time, reduce errors, and convert responses into specific actions in existing processes.

Service and back office teams

They deal with dozens of recurring questions every day, searching for answers and proposing solutions. Our assistant saves time and effort, but also adds new capabilities and helps us do our jobs better.

HR, IT, and finance teams

They receive a lot of simple queries that slow down specialists. The chatbot in MS Teams immediately answers questions about FTE, turnover, or HC and launches RLS-safe export without the need for manual intervention.

Operation and quality

They need precise instructions, control, and error reduction. Smart Digital Solution will suggest pre-filled fields, identify solutions, recommend appropriate steps, and trigger immediate action—right in the process.

Management

They need to keep track of processes, performance, and key indicators. A smart assistant will give you real data and real impacts, connecting to existing systems with secure access protection.

Production and maintenance

Assistants help technicians resolve faults faster and more safely. Just ask a question, and the system will return specific procedures with citations, safety instructions, and a checklist.

Workforce planning

When planning people and skills, assistants help recommend suitable people for a change or project, alert you to expired certifications, and automatically generate individual development plans.

Get your AI Assistant powered by AWS

Discover how an assistant can handle repetitive tasks, integrate workflows, and act safely. With AWS support, we’ll prepare a Proof of Concept for your use case — free of charge.

Success stories of our clients

Our AI experts have successfully completed more than 50 projects of varying scope. Our most significant AI solutions include:

Advantages for you

Reduced operating time

Reduce TTR/MTTR by automating steps such as updating requests, approving, or generating outputs—without waiting for a human.

Relieving teams from routine tasks

Smart assistants handle recurring questions and tasks (status, deadlines, forms), saving dozens of hours per month for HR, IT, and back office teams.

Measurable impact on KPIs

Increased deflection, user satisfaction (CSAT/NPS), and cost savings thanks to A/B testing, dashboards, and auditing of every action.

Safe process automation

Assistants act according to rights, with audit trails and approvals – connection to existing systems (Jira, ServiceNow, SQL/Power BI, MS Teams).

FAQ

Where do models and data run?

In AWS/Azure; in Azure also within your own tenant. The data will not be used to train public models.

How do you handle the security of BI queries?

Server‑side NL→SQL/DAX, RLS/RBAC, audit a RLS‑safe exporty.

How to start with a small project?

PoC with MVP (2–6 weeks) with clear KPIs and scaling plan.

What kind of data can the Assistant process?

Any corporate, business, or product data. Static or changing.